Visitor Monitoring

PRIVACY POLICY

This Privacy Policy describes the privacy practices of Iontera Inc./Patchology.com and its subsidiaries and affiliates ("Patchology", "we", "us" and/or "our"). This Privacy Policy describes how we handle personal data we collect online (e.g., through our websites), and offline (e.g., through customer support services and in-person promotional activities) (collectively, the "Services"). This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your data. When you provide us with information through Patchology.com, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. We have a strict policy where we do not rent or sell your information to anyone, for any reason. If you have questions and/or concerns regarding the use of your data, our customer service department can be reached at (888) 243-0646.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another website feature or Service. This information may include:

  • Demographic information, such as your date of birth, gender, and/or zip code;
  • Account information such as username or password;
  • Billing information, such as credit card details, billing address, and proof of identification;
  • Name, email address, mailing address, phone number, and or other information.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect in the following ways:

  • Establish and maintain any account you create on our websites;
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • To allow us to better service you in responding to your customer service requests, inquiries, comments, and suggestions;
  • Fulfill, manage, and send you information about your orders;
  • To administer a contest, promotion, survey, or market research;
  • Facilitate your engagement with the Services, including to enable you to post comments and reviews;
  • Conduct research on our customer demographics, interests and behavior;
  • Operate, evaluate and improve our business, our websites, and other products and services we offer (including to develop new products and services);
  • Analyze and enhance our communications and strategies (including identifying when emails sent to you have been received and read);
  • Provide you with important administrative information regarding the Services such as changes to this Privacy Policy and our Terms of Use and other policies;
  • Comply with legal requirements, judicial process, and our company policies (including to verify users' identity in connection with access or correction requests); and
  • Protect against, identify, investigate, and respond to fraud, illegal activity (such as incidents of hacking or misuse of our websites), and claims and other liabilities, including by enforcing the terms and conditions that govern the use of our websites.

If we intend to use your personal data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time we collect your personal data.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. We take commercially reasonable steps to protect the Personal Information and the Usage Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.

DO WE USE "COOKIES"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome, Firefox, or Safari) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Iontera, Inc.. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

WEBSITE ANALYTICS

We use analytics services and software provided by third parties to help us understand how users access and use our website. These tools and services use cookies, web beacons and other devices or technologies on our website to enable them to track traffic data. The data collected typically includes information such as your IP address, your Internet Service Provider, your web browser, the time spent on web pages, the links clicked and the advertisements viewed on those pages. We use this information to improve Patchology.com and your experience, to see which areas and features of our site are popular, and to count visits.

THIRD PARTY ADVERTISING

We engage third parties to place ads for our products and services on other websites and online services. These third parties use cookies, web beacons and other devices or technologies to collect information about your visits to websites and mobile applications, including Patchology's website. The data collected typically includes information such as your IP address, your web browser, web pages viewed, time spent on pages, links clicked and whether you purchased an advertised product. These third parties use this information to deliver advertising and/or content targeted to your interests. For more information about targeted advertising provided by these third parties, and how to opt-out of having your information used in this way by companies that participate in the Digital Advertising Alliance ("DAA") or the Network Advertising Initiative ("NAI"), please visit: www.aboutads.info/choices or www.networkadvertising.org/managing/opt_out.asp. If you are a Pinterest user, you can opt-out of Pinterest's use of information about your web viewing activity to target ads to you through your personalization settings. Patchology is not responsible for the effectiveness of, or compliance with, any third parties' opt-out options or programs or the accuracy of their statements regarding their opt-out options or programs.

CHILDREN

We do not knowingly collect Personal Information from children under the age of 13 through the our website or Services. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the this website or our Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

SOCIAL SHARING FEATURES

Patchology may offer third party social sharing features and other integrated tools (such as the Facebook widget), which let you share actions you take on our website with other media, and vice versa. The use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides these features. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

LINKING TO THIRD PARTY SITES

To provide relevant information not found on Patchology.com, to facilitate online shopping, and to allow you to interact with other websites and/or applications in which you may have accounts (such as Facebook and other social media sites), Patchology may provide links or embed third-party applications that allow login from Patchology.com to third party websites. Your use of these third party websites and/or applications is subject to the third parties' privacy policies and terms of use, and we encourage you to read the third parties' privacy policies and terms of use before submitting personal or other information or using the websites and/or applications.

CHANGES TO OUR POLICY

We encourage you to review this Privacy Policy whenever you access Patchology.com or its Services to make sure that you understand our information collection, use and disclosure practices. We may change the provisions of this Privacy Policy at any time and will indicate when changes have been made by revising the date at the top of this Privacy Policy. Your use of Patchology's Services, or any portion thereof, following the posting of such changes shall constitute your consent to such changes. If we make material changes to this Privacy Policy, we will provide you with additional notice of such changes by sending you an email at the last email address that you provided us, or by prominently posting notice of the changes on the applicable website(s). If you do not agree with the changes we make to this Privacy Policy, please stop using Patchology.com or our Services.

QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CONSENT

By using our site, you consent to our privacy policy.