Patch Rewards FAQs

Loyalty Program

You're the reason we shine. Thanks for being a loyal customer!

Have a question? Find answers below!

Getting Started

  • Patch Rewards is our loyalty program that rewards you with free product samples, exclusive gifts, and discounts all year long.

  • Sign up by creating an account.

  • Yes, if you have a Patchology account, you're automatically enrolled in the program! Keep an eye on your inbox by signing up for emails to stay up-to-date on all the latest rewards and perks.

    Please note: orders placed as a guest will not contribute towards your status points so be sure to sign in to your account.

  • Earning points is super simple! For example, signing up to our newsletter already earns you 50 points, and just by creating a customer account you receive 150 points. Discover all the ways to earn points, when you sign up to your loyalty account.

  • With each purchase made on Patchology.com, you'll increase your status and unlock even more exclusive benefits.

    Here's a breakdown of the tiers:

    • Enthusiast Status: 0-499 points
    • Devotee Status: 500-999 points
    • Obsessed Status: 1000+ points

    So, the more you shop the higher your status climbs!

  • For every 100 points earned you get a $1 discount for your next order.

Benefits

  • Simply log in to your account here > and go to Rewards page. You will see your points and be able to redeem them for dollars off your purchase.

  • Redeeming points is easy and straightforward. 

    To begin, log in to your account on our loyalty program page and add your items to your cart.

    Proceed to the checkout page, where you'll see the total points available for redemption. You can use any amount of these points to help pay for your purchases right at checkout.

  • In addition to redeeming coupons, our rewards program also offers special perks based on your tier level. Here's what you can expect:

    • Birthday Points: On your birthday, we'll automatically add celebratory points to your account to make your day even more special. Just ensure your birth date is updated in your loyalty profile. We'll also send you an email notification, so keep an eye on your inbox when your birthday month rolls around!
    • Next Tier Welcome Gift: As you ascend to the next tier, a surprise gift awaits you! We'll notify you via email once you've unlocked this special reward, so you know when to expect your delightful surprise.
    • Free Product with Order: First, you need to sign in to your account on the website. Next, add any product that you’d like to purchase to your cart. After that, the free gift will be automatically added to your cart. Continue with your purchase by checking out as usual. Your free gift will be included with your order.

    Plus, keep an eye out for early access, double-point promos and surprise savings - all sent straight to your inbox.

  • Your benefits are tied to the tier you're currently in. As you move up to the next tier, your new benefits will replace the previous ones. For instance, if you upgrade from Enthusiast to Devotee, you'll have access to new, upgraded Devotee benefits in your loyalty member account.

  • Your status level is determined by the number of points you have at the start of the tiered program 03.20.2023. To move up to the next tier, continue earning points. Once you've reached a new status, it will remain in your account as long as the Patch Rewards program is active. So, you can enjoy your benefits without worrying about expiration.

  • Yes! You'll automatically accure points with each subscription order. One dollar equals one point for every subscription order you receive.

Program

  • No need to worry! Your points will stay in your account as long as the Patch Rewards program is active and running.

  • Once you've reached a new status, your points and status will remain in your account as long as the Patch Rewards program is active. So, you can enjoy your benefits without worrying about expiration.

  • US purchases made directly from your account on Patchology website www.patchology.com will count toward status points. Auto Replenishment Subscription orders also contribute to your status.

    Unfortunately, purchases from retailers such as Amazon, Ulta, or Nordstrom are not eligible.

    Remember to log into your account before checking out to ensure your purchase counts towards your Patch Rewards status, as orders placed as a guest won't qualify.

  • Your new points should appear in your account within 10 days following your purchase. If they don't show up right away, don't worry! It sometimes takes a little time to process everything. We recommend checking your Rewards page after this period.

  • Referring a friend is a great way to earn bonus points and share the benefits with those you care about. Here's how it works:

    • Copy your unique referral link: To start, log in to your loyalty account and find your unique referral link at the bottom of the page. Copy this link to your clipboard.
    • Share the link: You can share your referral link via email or SMS to your friend. Simply paste the link into your message and send it off.
    • Your friend makes a purchase: When your friend clicks on the link and makes a purchase of $20 or more, our loyalty program will attribute the referral to your account.
    • Rewards for you and your friend: As a thank you, you'll receive a $10 coupon added to your account. Your friend will also receive a $10 discount code applied to their first order.

    It's that easy! By referring friends, you'll not only be helping them save money, but also earning bonus rewards for yourself. So, start sharing the love today!"

  • $10 reward will be credited to your loyalty account after your friend makes a purchase of $20 or more.

  • In case of cancellation or return, your credit will be canceled and removed from your account.

Patch Reward Tiers

Patch Reward Tiers

Clear Space
Enthusiast
Devotee
Obsessed
Subscription
Total Points
Free to Join
500 Points
1,000 Points
Place A Recurring Order
Points Earned Per $1 Spent
5
6
7
7
Birthday Gift
500
1,000
1,500
1,500
Free Full-Sized Gift With Every Order

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Tier Welcome Gift

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Early Access to Promotions

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Join Our Patch Rewards